Asking Questions

Your host talks about the importance of asking questions, how to ask them in class and outside of class, and how to schedule office hour appointments with your professors.

Thanks again for listening in to
Your Shadow Advisor, a podcast

about navigating higher
education from a first

generation person appellate
perspective. I'm your host,

Professor Darrel Wanzer-Serrano.
So today, I'm going to be

talking to you about asking
questions inside class and

outside of class, like an office
hours. And so we're gonna be

talking a little bit about,
like, how to approach the

process of asking questions, how
to prepare for that, when to

interject in class, and when to
take it out to like office hours

and how to navigate that whole
thing. I think that this is an

important topic, especially for
first gen students, because I

think there's, there's an
assumption, right that like, we

should get things, when really
the reality is that most of the

time, especially in a doctoral
program, people aren't getting

things right. You need to ask
questions, in order to develop a

better understanding of whatever
topic you happen to be engaging.

And so you know, so I want to be
able to talk about basically to

kind of talk up this task,
right, of asking good questions.

And, and talk a little bit about
how to navigate the process for

doing so. Before I do that, I
want to I want to kind of turn

back to, to just a quick plug
for the programs that we did,

that we did the last two weeks,

both of which were on public
service loan forgiveness, the

first episode

was focused explicitly on the
the temporary waiver that

expires at the end of October.
So for people who, like me have

been out of, of graduate school
for a little while, are out of

school for a little while, but
have been engaged in public

service, employment, now's kind
of the time to act, especially

if you haven't already been part
of the Public Service Loan

Forgiveness Program.

The second of those episodes was
more generally about public

service, loan forgiveness. And
so it's a great episode to to

listen to even if you're
currently still a student. So I

just want to recommend going
back and listen to those

episodes if you haven't already.
Because I think there's a wealth

of information in them,
especially coming from the

person I was interviewing
Christina Symbios, who is the

founder of a great community
focused on public service loan

forgiveness on Facebook. So
check that out, look at the show

notes. There's great links to
different resources. And, you

know, I hope you find those
episodes useful. The other thing

I want to mention, before we get
going on today's topic is that I

think, you know, really, I need
to I need to kind of slow down a

little bit. September has tried
to murder me, I think I'm

probably not alone in that
feeling is something about

really something about this
semester, feels like the first

kind of full semester back from
from the COVID pandemic, even

though the pandemic is, of
course, still going on, despite

what Joe Biden might say, it's
just like something about this

semester just feels more real
and more like active, I think it

probably has to do with the
return of more on campus events,

at least, you know, at least
here in Texas. And so, so I just

need some more time, y'all. So
I'm going to cut back, instead

of doing an episode every week,
right now, I'm just going to cut

back to every other week. So
we're gonna, we're gonna move

into a biweekly format. Because
you know, it's just me, and it

takes a lot of work to put
together the episode to do the

editing and to get things up
online and on time. So, so there

won't be an episode next week.
But there will be something the

week after. So stay tuned for
that. So today, as I mentioned

before, I want to talk about
questions. Like I said, at the

in the opening, I think that
there's an assumption, the first

gen students especially have
this assumption, although I

think this is probably an
assumption that a lot of

graduate students have. But
there's this assumption that you

should already kind of know what
it is that you're doing. You

should just kind of you know, by
your own smarts, completely

understand the things that
you're reading, the assignments

that you that you're tasked with
completing, et cetera, et

cetera. And I think that you
know, that this is one of those,

one of those key hidden
curriculum things right that the

fact of the matter is that
everyone doesn't know

everything, right. And that's,
that's why we're in school.

That's why we love school, right
as we get to learn new things.

And sometimes, you know,
oftentimes you need to ask

questions.

To be able to learn those things
now, I think that the people who

aren't first gen students are
kind of, you know, I think,

taught the value of asking
questions and being inquisitive,

and being present through their
questions in class. And I think

that first gen students aren't
taught those things. So. So I

want to talk through the process
of like, how to be asking good

questions. And I want to start
with the, with the kind of fear

that people have about asking a
quote unquote, dumb question.

Look, here's the here's the
deal. I think for the most part,

there aren't dumb questions. But
I do want to give a bit of a

kind of, you know, a bit of a
warning about that a bit of a

caveat about that. I think
there, there aren't bad

questions, so long as you've
prepared and thought through

what your question actually is.
And what I mean by that is that,

you know, I think the only time
that that I'm ever frustrated by

a question as a professor, is
when it's a question that is

obviously answered in the
reading, right. And I know that

there's like, complex, complex
topics that are covered in

readings or an assignment
sheets. And that those need

further questions, right. But
like, if your question is, you

know, what's the definition of
x, and on page two of the

reading, the author provides a
very clear definition of X, then

you know, that I think we need
to, like, think more deeply and

talk more deeply about, about
your reading skills, right? Or,

if you ask a question about an
assignment that's literally just

been answered in class, or is
like very clearly answered, or

like, objectively, clearly
answered in an assignment sheet,

then that's a little bit
frustrating, right?

But like, barring those
exceptions, there are no bad

questions, right?

I think that you, you know that
you have to do the work, though,

of situating, your question in
the kind of particular frame of

reference that you have in mind?
And ask the question in a kind

of precise way.

And so like, one of the things
that I'm trying to get at here

is that, you know, that I get
frustrated if a student says

just just throws their hands up
and says, I'm completely lost,

right? No one's ever completely
lost about something no one ever

doesn't understand anything in a
reading write. Your

understanding is always going to
be situational, though. And you

might understand, you know,
narrower range of things from a

reading than someone else. But
that doesn't mean that you're

completely lost. Right? So
you're entering the

conversation, you're entering
the question asking frame with

some kind of understanding. And
so that's always a good way, I

think, to situate the question
that you're asking, right? So if

you understand, you know,

what the author means about X,
but not y than I think you can

say, and there's a relationship
between those things, I think

you can say, hey, I understand
what the author is arguing about

x. But what I don't understand
is how Y follows from that.

Right? So what does the author
mean by y? And now how does it

relate to x? So trying to like,
you know, position your

questions. Link to what you do
already understand,

is a great strategy for how to
approach it and how to also

like, let's be honest, like,
save face and manage your kind

of performance of graduate
student, NIS.

Even beyond that kind of face
saving measure, though, like, I

think it's important to
demonstrate your thought process

in an efficient and appropriate
way. Right. It shows your peers,

it shows your professor, that
you have put some thought into

this and you're acknowledging
kind of what you do understand,

while while kind of like posing
a specific question about about

some something that's related to
that. So it's really kind of

critical that you're specific
with the questions that you ask

as specific as you can be, and
that you ask them at an

appropriate time in the seminar
or in office hours. So how do

you know what's an when it's an
appropriate time to ask a

question in Seminar Well, if
your question relates to a topic

that is all

already under discussion, then
that's a great time to, to

figure out a way to kind of jump
in and ask your question as a

follow up to, to that discussion
that's underway.

If you know, it's at the
beginning of class that that can

be, you know, another great time
to ask, right, right as

discussion is going most
graduate seminars, in my

experience, at least as a, you
know, coming from a kind of

like, critical and Cultural
Studies sort of field and

program, most professors will
ask, and early in class after

dealing with different kinds of
like housekeeping issues, who

wants to get conversation
started, right, maybe they'll

give a little lecture first,
maybe they will just jump in.

Because people have done
different like, written

engagements of the reading
already. And so that can be a

great time to kind of jump in to
get the conversation started,

especially if it's a kind of
like foundational issue, that

that you have to understand
before you can move on to more,

more kind of like higher order
concepts from the reading.

Sometimes, though, like, there
just isn't a good time in

seminar to ask the question, and
I think you've got kind of two

choices of what to do. If that's
the case. First is you can hold

off and ask the question after
class. So like, go up to the

professor and say, hey, you
know, didn't seem like there was

a good time for me to ask this.
Because we'd already moved on.

But here's my question about
this, about this reading or this

concept, or whatever. So that's
one way to handle him. That's,

that can be that can be
efficient. And oftentimes,

professors will have a little
bit of time after class to be

able to do that. If they don't,
right. If they're clear that

like they got a run or whatever,
then then you need to make an

appointment to to ask the
question I would do so sooner

than later, try to make an
appointment for during the

professor's office hours,
especially if they've got office

hours coming up. If they don't
have office hours coming up,

right, maybe they were earlier
in the week, and so you've

already missed them. Or maybe
like you can't make office hours

because you have another class
at that time, then I would email

your professor and say, Hey, I'd
love to meet with you to talk

about this. Before I do next
week's reading.

I can't make it to office hours,
because, you know, give your

valid reason. But I'd love to
know your availability, know, if

you have availability to be able
to meet later this week, right?

Don't say, don't just say I'm
available. Do today from three

to 5pm?

When can we meet, right, don't
make the assumption that you're

entitled to meet with the
professor right away, like,

leave the ball, you know, give
leave the ball in their court,

because every professor has kind
of different ways that they like

to, to schedule things, and they
may not have have been clear

about about what those ways of
scheduling are for you. So, you

know, leave it to them to be
able to, to be able to ask you

what your availability is on
different days or different

times? Or maybe they're gonna
say, Well, I've got these chunks

at times available, when can you
meet in those chunks of times?

Or maybe they have a link to
something like Calendly or

fantastic how that, you know,
that will help you set up your

own meeting in times that are
that are that they have

availability structured? Don't
be afraid to do that. Right.

That's what that's what office
hours are for. That's one of the

things that office hours are
for. And, you know, Professors

love to talk with students about
things. I think that's been

that's been my experience, like,
I would much rather be talking

with a student about about
things from class than just

sitting alone doing nothing in
my office during office hours.

Okay? I love having the chance
to talk with people about these

about the topics that I'm
teaching, because I'm passionate

about those topics. Right. And I
think that's the case for, for

most professors, right? They're
passionate about the topics,

they're they're teaching,
especially graduate courses, and

eagerly await the opportunity to
talk with, with with their

students about about those
things because they they have a

vested interest, right in
ensuring that the students in

their class leave their class
with with kind of new levels of

expertise right on the topics
that they're that they're

engaging. The last thing I want
to say about this is don't wait

for big questions that that need
to be answered sooner than

later. Right. Some questions
especially about foundational

readings, as I mentioned a few
minutes ago, are important, are

important enough to be dealt
with as

soon as possible, because
subsequent things aren't going

to make sense without them,
right. And I think that most of

the time, right, professors are
building their, their graduate

courses in a way that front load
some kind of broader theoretical

constructs or methodological
constructs, that then later

readings are going to rely upon
in some, in some explicit or

implicit way. And so it's really
important, especially early in

semester, like, right, like,
right now, if you're on the

semester system, or if you're on
the quarter system, right, maybe

you just started or about to
start your academic year, when

when you have those big
questions early, get them

answered. Because, you know, if
you don't you really risk being

lost as you as you move on. The
same goes also for for

assignments, right? So, you
know, look, I've approached,

giving assignments and graduate
courses in different ways at

different points over the years.
There have been moments in my

life when I've basically, you
know, the assignment hasn't been

spelled out in in very much
detail. And I've just said,

Well, do XY and Z. And, you
know, and we'll see how well it

goes. Other points I've been,
I've been, you know, kind of

more specific in the kinds of
direction I give people about

what I expect and how I'll be
evaluating the, the assignments

that they're producing in the
class. And, you know, there's,

there's, there's pedagogical
value in both ways of

approaching things, right. So
I'm not saying that like, if a

professor doesn't give you
really explicit instructions on

an assignment, then they're
doing something wrong, because I

don't think they're doing
something wrong, right. There's

just different models of
education at the graduate level.

That said, if you're unclear
about what you should be doing

in a in an assignment are
unclear about whether you're

performing at the level that you
should be performing at, then

that's another opportunity for
you to go meet with your

professor, especially if it's
about you. If it's about your

performance on assignments that
are like regular assignments,

say, weekly writing responses to
the readings, you should

definitely make an appointment
to talk to the professor about

that. Don't just ambush them
before after class. Don't ask

them a question about the
requires them to evaluate you in

class. Those are perfect things
to talk about in office hours.

And I think I think any
professor would welcome those

opportunities. If you need
clarification about how to do

something for an assignment,
then in class, especially the

beginning of class is a great
time to ask that kind of

question. I'll give you an
example of I think, a kind of

common common one. I know when I
was a graduate student, my

Professors love to assign a
prospectus or a proposal, right.

So like, most of my classes, the
big assignment was, you know,

was a full size research paper,
you know, 25 to 30 pages. But

usually there would be an
assignment earlier in the

semester, that was that was a
proposal or prospectus. The

assignment usually was
represented in the syllabus with

a couple of lines of tax that
said, write a proposal or write

a prospectus, proposing your
project and keep it to x number

of pages or X number of words.
And there wasn't there

oftentimes wasn't much, or at
least it didn't seem like there

was much description for the
assignment beyond that. And I

think that's probably like
fairly common, right? People are

told read the proposal, read the
prospectus, but then not given

the instruction of necessarily
of what exactly that should look

like. And so I think that's a
great opportunity for you to

say, well, you know, I haven't I
haven't written up proposal or

prospectus before, what are your
expectations for what that

should look like? Right? Because
the professor probably has a

couple, at least a couple of
ideas in mind of what that might

look like in practice, right?
Because there probably isn't one

single right way to do it.

But you know, but there's a
couple of more productive ways

to approach writing an
assignment like that. And and so

I'm sure the professor would be
happy to explicate kind of what

the breakdown of that might be,
and what that should look like

and what kinds of questions it
should answer, which will give

you some more guidance. If their
answer in class doesn't give you

enough guidance and you're still
feeling a little bit lost on the

assignment. Then again, that's
another great opportunity to

email them and set up at

set up a time to meet with them
in their office hours or outside

of their office hours. If If you
both can't do that,

to get the guidance that you
need, because you don't want to

just, you know, you just don't
want to guess, right? You want

to be able to approach approach
these things from an informed

perspective. And do it closer to
right the first time than to

then to complete something that
is just really off the mark.

Right. And I think that's
ultimately like to come back to

the value of of asking
questions, and the the

assumption that people will ask
questions, as that's kind of

part of daily life in grad
school, baked into this grad

school thing, right, is the
assumption that, that people,

you know, kind of have the the
wherewithal and the motivation

and the drive, to ask for
clarification, and to seek ways

of improving their own work.
Right. And so I think that the,

you know, I'm sure there's
exceptions that will, the will,

that will prove the rule here.

But I think for the most part,
right, most professors,

especially if they're, if
they're graduate professors who

advise students, they, you know,
they're eager and willing to

help you in whatever way seems,
seems appropriate for the

context for the class that
you're in, for your stage in the

in your graduate career, and all
that kind of stuff. So don't be

afraid to ask those questions. I
really think that you're going

to be pleasantly surprised,
honestly, over the course of my

career teaching graduate
students, which is over a decade

now. Anytime somebody has asked
a question that they've prefaced

by saying this is probably a
dumb question. Or I feel, you

know, I feel silly asking this
question. I think every single

time there has always been at
least one other person, usually

more than one other person in
class, who's had the same

question or related question,
right. So don't psych yourself

out of asking those important
questions. Even if they seem

like they're things that you
should know, chances are,

they're not the chances are
there's a higher level of

complexity involved, especially
if it's related to the content

of your course, than you're
anticipating. Right. And I think

that's, again, I think that's
especially true with first gen

students who have an even
greater tendency to undervalue

what we know and two into to
kind of like to basically like

be our own worst enemy and think
that oh, you know, no one else

would have this question when
chances are, they really

probably do. Anyway, that's all
I wanted to say. For for now, if

you have questions related to,
to what I've just said about

questions, yes, shoot me an
email,

reply on social media, do
whatever to let me know and I'll

do my best to kind of like
clarify that next time.

Relatedly if you have other
strategies, or other or other

practices that you want to
suggest you don't shoot those MY

WAY too. Because I'm more than
happy to, to kind of add those

to the list. What I have to say
about this stuff is rooted in my

own experiences as a first
generation college graduate and

as a professor at a at a
research intensive university.

But there are undoubtably you
know many other strategies for

approaching the topics that I
address on this show. Finally,

since I really do want to keep
the show as listener driven as

possible, please send me your
thoughts and questions. So hit

up the show on Twitter, or shoot
me an email when when you get a

chance and a desire to a
hankering if you will. And if

you do have a question, please
send it to questions at your

shadow advisor.com or head to
the website to submit an audio

question that I might air on the
podcast. That's it for today. If

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you're feeling up to it, leave
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review. Thanks again for
listening in. I'll be back with

more next time.

Asking Questions
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